On behalf of the Directors we would like to thank you and the team at Charterhouse for the excellent work you do for us. Whenever we have anything to do with HMRC, Charterhouse calmly and efficiently sorts it out, leaving us to get on with our business. You take away any worry and the hassle of dealing with processes we don’t fully understand – until you or your team explain it clearly – and respond with the right solution.
Chris Bourke, Director. CJG Management Services T/A Auditel.
London & Counties, a nationwide supplier of office products, changed to Charterhouse Accountants 3 years ago and immediately noticed the difference in the service levels and attention to detail we received from them.
They take an active year round interest in our business with timely reminders where required and their knowledge of HMRC rules and the allowances that can be taken advantage of are amazing.
We would have no hesitation in recommending them to start ups or larger corporations alike whether based in the UK or abroad.
Paul Milbourn, Managing Director. London & Counties Office Supplies Ltd.
I've been using the company for nearly forty years and whether its straightforward accountancy work or complex tax planning advice I can only praise and highly recommend. There are certain business ventures that I have undertaken that would not have been successful without Charterhouse's valued advice and input.
Steve Soper, Sopersport Limited
I have been a client with Charterhouse for 15 years. In this time I have always received excellent service. The team at Charterhouse are always suggesting new ideas which suit my business and as a result of this I have benefitted from their innovative tax planning. If ever I have a query or concern it is dealt with quickly and efficiently either by the Partner in charge of my affairs or one of the excellent team of staff.
I have no reservations in recommending Charterhouse to anyone who asked.
Sammi Bazini, Direct Supplies Limited
I have been a client since November 2009 (I think). I am so glad that I switched to Charterhouse as I find the service to be exceptional. Micky Ackenson the partner in charge of my affairs is very responsive alongside the team that help with payroll, VAT and any other general enquiries. The main thing that I find is that nothing is ever a problem. If you don't know the answer to something then it is researched and a qualified answer provided in a very short time frame. I feel that I am also always kept up to date about the best ways to manage my business which is one of the main reasons that I made the switch. I would have no hesitation to recommend Charterhouse and have actually done so already.
Natalie Heilling, Research Partners
My experience with Charterhouse has been very good. They are a delightful team of people who have put themselves out to support myself and my company’s activities. The team led by David White are always there to discuss ideas on different ways to improve our company’s performance. They have provided a very high standard of service which is flexible to meet the diversity of our needs. Charterhouse have been able to adjust the service fast and cost effectively when our needs, such as the departure of a key member of staff, have required it. It has been invaluable to me and my colleagues to have the support of David White and the team at Charterhouse particularly over the last year. I would definitely recommend them to others!
Liz Beckmann, Medical Imaging Group
North Highland has been using Charterhouse for payroll services since our company was set up in 2003. Although we were a small company at the beginning with a handful of employees, we have grown rapidly in the last few years and now have around 300 employees. Our dedicated payroll specialist has taken the time to get to know how we operate and is able to suggest ways of improving how data is supplied and reflected within the payroll reports and is always happy to answer queries on legislation changes etc. Our payroll contact is professional, efficient and friendly and we have confidence in the advice received.
Some accountants / bureaus can be a bit ‘stuffy’, but this is not the case here. Our contact is a professional, but will look at ways that suit us as a client, as opposed to making us fit with their processes.
Client Feedback Survey from North Highland
When setting up my company and starting my own franchised business the advice and help I got from Charterhouse proved invaluable. As a team they are way ahead of the league in terms of expertise and efficiency. Nothing is too much trouble for them and each member of the team deals effectively with their part of the incredible maze of information and paperwork that has to be put in place for a start-up business. Their advice is second to none, and their patience with people like me, who need a helping hand every step of the way when it comes to tax affairs and vat registration, makes frustrating processes so much easier to contend with.
Anne Maree Campbell, Best of Beaconsfield
I would always recommend your company as I have found it to be very professional.
Audrey McNair, Global Head of Business Risk, Aberdeen Asset Management PLC - www.aberdeen-asset.com