Charterhouse Blog

HR Director for Charterhouse Accountants

Tax planning and business advisory accountancy firm Charterhouse (Accountants) Ltd is delighted to announce the appointment of an HR Director, Claudia Ackenson. As an innovative and progressive accountancy practice, Charterhouse is committed to growth through its people at its Harrow and Beaconsfield offices. By adding HR to its c-suite, Charterhouse has enabled the creation of an engagement and growth strategy through personnel policies and procedures that are driven throughout the business from board level down.

Claudia worked internally as an HR Manager for Charterhouse for 5 years before becoming a consultant to the firm for the past two years. This work has contributed to the firm’s two recent award nominations for Practice Growth of the Year 2016 and as a finalist in the Accountancy Age Best Employer Awards 2016, as well as its recent recognition as a Top One Hundred accountancy firm.

Says Claudia; “Part of my HR work with Charterhouse is to ensure that the development and growth of our staff at both offices is in line with our corporate vision so that their customer care skills become as exemplary as their core competencies. This is an innovative approach for an accountancy firm of the size of Charterhouse and is a great example of how we deliver Big Four service as a small practice. We believe anything is possible so when our clients have a problem we’ve enabled our staff to deliver the creativity and determination to keep looking until we’ve solved it for them.

“My creative mindset and way of working is inspired by companies such as Apple and other innovators globally so that the staff at Charterhouse can offer professional advice which is adapted to the needs of the different generations of businesses who come to us. My vision is to create a working environment based on ways of working which generate results and by involving every member of staff at Charterhouse, I am looking forward to inspiring everyone who works with us to help our clients operate at their optimum level.”

David White, Director at Charterhouse Accountants, says, “We offer high level bold advice which embraces all aspects of business and personal financial affairs and having access to professional, innovative HR advice has proved a great benefit to our corporate and SME clients alike. We use our own HR service and Claudia’s board appointment is an external recognition of the importance we place on staff development and the results it has delivered to us as a business and to our clients. The HR service provided by Claudia has been instrumental in enabling our staff to become professional partners with our clients to advise them on how to develop their businesses and aim higher.

“We were delighted when the ICAEW (The Institute of Chartered Accountants in England and Wales) commended us on our internal personal development initiative for employees and the leadership team. The feedback we receive from our clients on how they feel we are an integral part of their teams completes the circle for us to continue making the development of our people a key business priority through creative HR strategies.”

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